Our customer service team is here to support you with any questions or concerns about your Donia hair. Our products are created by a professional stylist, and we know how important it is that you feel confident with the quality and your overall experience.

4-month quality guarantee

Our hair extensions come with a 4-month quality guarantee, provided that:

• the recommended aftercare and maintenance steps are followed, and
• the hair is checked for satisfaction before installation (shade, length, texture, and overall condition).

What’s not covered

Our guarantee does not cover:

• improper application or installation
• unsuitable treatments or misuse
• damage caused by incorrect aftercare